Shipping policy
When will I get my order?
It takes 3–7 days to fulfill an order, after which it's shipped. Shipping times vary by location:
- USA: 3–4 business days
- Europe: 6–8 business days
- Australia: 2–14 business days
- Japan: 4–8 business days
- International: 10–20 business days
Where will my order ship from?
Orders are shipped from worldwide on-demand fulfillment facilities.
Will I be charged customs for my order?
International orders may incur customs and tax fees, assessed by local customs offices.
My order should be here by now, but I still don't have it. What should I do?
- Check the shipping confirmation email for delivery address mistakes.
- Ask your local post office or neighbors about the package.
- If the issue persists, contact virtuousrise@gmail.com with your order number.
If there’s a delivery address mistake, a replacement order can be sent, but shipping is at your cost.